NWWC — Terms & Conditions, Refund Policy & Privacy Policy
Welcome to the NWWC sports club. These Terms and Conditions govern the use of membership, club visits, and the fulfillment of obligations between the customer and the club.
1. Terms & Conditions
1.1 General Provisions
By purchasing a membership at NWWC, the client gains access to training sessions, events, and club facilities according to the current schedule.
Membership is personal and cannot be transferred to third parties.
1.2 Payment and Monthly Subscription
• Membership operates on a monthly subscription model.
• Payments are automatically charged each month via Stripe on the date of the initial purchase.
• The client is responsible for maintaining a valid payment method.
1.3 Renewal and Cancellation
• Membership renews automatically every month.
• The client may cancel the subscription at any time.
• Cancellation stops future charges but does not refund the current paid period.
• Access remains active until the end of the paid month.
1.4 Club Rules and Conduct
The client agrees to:
• respect other members and staff;
• follow instructions from trainers;
• use equipment safely;
• attend sessions in a sober and healthy condition;
• notify staff of any injuries or health conditions.
1.5 Risks and Liability
• Physical training carries inherent risks.
• NWWC is not responsible for injuries resulting from:
– ignoring safety rules,
– personal negligence,
– failure to follow trainer instructions.
The client participates voluntarily and accepts responsibility for their own safety.
1.6 Amendments
NWWC may update membership terms, pricing, or schedule.
Clients will be notified if changes affect billing or access.
2. Refund Policy
2.1 General Rules
Membership fees are prepayments for access.
Once access is granted, payments become non-refundable.
2.2 Eligible Refund Cases
Refunds may be issued only for:
• duplicate charges;
• technical Stripe billing errors;
• charges after valid subscription cancellation.
2.3 No Refunds for Non-Use
Not attending training for personal reasons is not grounds for a refund.
2.4 Cancellation Policy
• The client may cancel at any time.
• Cancellation stops future payments only.
• No refund is issued for the active month.
3. Privacy Policy
3.1 Information We Collect
• name
• email
• phone number
• payment information (processed by Stripe)
3.2 Payment Security
NWWC does not store card numbers.
All payments are processed securely through Stripe.
3.3 How Data Is Used
We use your data for:
• membership management
• payment processing
• account updates
• customer support
3.4 Data Sharing
We do not share data with third parties unless required by law.
4. Liability Waiver
By participating in NWWC activities, the client acknowledges:
• training involves inherent risk;
• participation is voluntary;
• NWWC is not liable for injuries caused by:
– unsafe behavior,
– ignoring instructions,
– equipment misuse.
The client releases NWWC and its trainers from liability except in cases of proven negligence.
5. Health Disclaimer
The client confirms:
• they are physically capable of participating;
• they will notify staff of medical conditions;
• they accept responsibility for their own well-being;
• they will not attend sessions while sick, injured, or under the influence.
6. Code of Conduct
The client agrees to:
• show respect to trainers and members;
• maintain hygiene;
• avoid aggressive or dangerous behavior;
• follow all safety rules.
Violation of rules may result in suspension or cancellation of membership without refund.
7. Chargeback Policy
By subscribing, the client agrees:
• not to dispute charges for services already provided;
• to contact NWWC first in case of billing concerns;
• unjustified chargebacks may lead to membership termination.
